The guest did not pay the remaining amount, what should I do?
We recommend that you request the remaining payment from the customer within 2 hours at the latest from the start of your tour. In cases where the guest does not make the remaining payment, you must be in active communication with the guest. You can apply to legal authorities by keeping all information about reservation details and payment. If you have not made an extra contract with the guest, you can contact the Teknevia team and request the rental contracts to be submitted to the legal authorities.