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General Information
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Account Management
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Reservation Process
- Can I rent a boat by the hour?
- How does the reservation process work?
- Can I rent the boat for a birthday?
- Can I come on the boat more than the number of people in my reservation?
- How many hours can I charter a yacht?
- My request has not been returned, what should I do?
- How does the tender request process work?
- How can I be sure that the boat owner is not a scammer?
- What is an instant bookable boat?
- Do you need a license to rent a boat?
- Can I make a reservation on behalf of a family member or a friend?
- Can I rent a boat on behalf of my company?
- Can I see the boat before booking?
- Can I cancel a pending reservation request? Will I be charged a fee?
- When will the boat owner respond to my request?
- How long will my claim remain active?
- What is the difference between chartering with and without a captain?
- Can the owner cancel my reservation?
- What can I do if my reservation request has been denied or has expired?
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Preparing For Booking
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Cancellation Conditions
- What should I do if there is no boat whose details are shared in Teknevia when I go to the boat?
- May I cancel my reservation?
- May I change my reservation? How can I do that?
- I can't catch the boat I rented, how can I cancel?
- Can I cancel my rental because of the weather?
- We had a dispute with the Boat Owner, what should I do?
- Something is damaged on the boat, what should I do?
- The boat owner contacted me to cancel the reservation, what should I do?
- How can I find out what the cancellation policy of the boat I have booked is?
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Extras And Other
- How many hours can I run the air conditioners on the boat?
- How many hours is the daily sailing time of the boat?
- We will organize an hourly rental, is there a table and chair usage fee?
- Can I order extra food after making my reservation?
- What is Transitlog?
- Can I bring food and drink in Istanbul boat rental?
- Can I bring a pet on the boat?
- What is a route? How can I determine?
- How do I get crew details? Can I request additional crew?
- Can I choose a food menu for my boat rental?
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